Delivery & handling

Sweden
Traceable delivery via DHL agent. Shipping: SEK 0, 1-2 working days

Other EU countries
Traceable delivery via DHL / UPS / Posti. Shipping: SEK 0, 2-6 working days
Great Britain and other countries outside the EU in Europe
Tracked Standard Shipping Signed and Tracked (DHL / UPS) Shipping: 5.99 € (free shipping) 3-6 working days

United States and Canada
Shop from our Canadian / American site vivrebeuty.com

AC adapter and socket type.
All IPL handsets come with an international AC adapter (100-240V) with type (EU). Customers are advised to purchase a local adapter if needed.

Management
All orders are sent from our warehouse within 1 working day, during the high season this can increase to 2 working days. Vivre Beauty is not responsible for reimbursement of shipping costs in the event of delayed delivery due to product availability.

Vivre Beauty does not take responsibility for any disappearance of traceable packages. We are not responsible for delays, lost or damaged deliveries or orders sent to incorrect, invalid addresses.

Local destination taxes and customs duties
Vivre Beauty has no control over tax or import duties that can be levied when the order reaches the destination country. These fees can cause delays and these are the customer's responsibility to pay for them. Vivre Beauty recommends that the customer contact the local customs authority for more detailed info before placing the order.

Damage upon delivery

In the event of damage to the box during delivery, report this immediately to your delivery point when you pick up your package. In order for you to feel safe with your order, all packages we send are checked. You need to report any errors within 48 hours of receiving the package.

Uncollected goods

Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, at present 250 SEK for deliveries within Sweden, 35€ for deliveries within other EU countries and 50€ for deliveries to the UK.